Last updated: 07/12/2025
1. About us
The Wax Bar (“we”, “us”, “our”) operates the website https://thewaxbar.co.uk. This Privacy Policy describes how we collect, use and protect the personal data of anyone using our website or contacting us via the website.
If you have any questions about this policy or your personal data, please contact us at:
Email: info@thewaxbar.co.uk
2. Data we collect
We may collect and process the following categories of personal data from you:
- Contact information: name, email address, phone number (e.g. when you fill in a contact or booking form)
- Technical and usage data: IP address, browser type/version, device type, pages viewed on our site, referring/exit pages, time and date of visit (e.g. for site analytics)
- Any information you provide when you contact us or submit a form (e.g. questions, messages)
3. How we collect data
We collect data in the following ways:
- When you voluntarily provide it (e.g. via contact or booking forms)
- Automatically, when you visit or interact with the website (e.g. via cookies and site analytics)
4. Why we collect & lawful basis
We process your personal data for the following purposes and lawful bases:
- To respond to your enquiries or booking requests — lawful basis: your consent / because you request us to act (contractual)
- To provide, maintain, and improve our website and services, including analysing site usage — lawful basis: our legitimate interest in running and improving our business and website
- To comply with legal or regulatory obligations, where relevant — lawful basis: legal compliance
5. Cookies and tracking technologies
Our website uses cookies and similar tracking technologies to collect technical and usage data as described above. This helps us understand how you use the site and improve your experience. You may control or disable cookies using your browser settings, though this may affect how the website functions.
6. Sharing and third-party services
We do not sell or rent your personal data. We may share your data with trusted third-party service providers who help us operate our website, manage bookings, send emails, or provide analytics — but only when necessary, and under obligations to keep your data secure. We require all such third-party providers to treat your data confidentially.
7. Data retention
We keep your personal data only for as long as needed for the purposes described above, or as required by law. For example, contact form details or booking inquiries may be kept for a reasonable period to allow follow-up; technical/usage data may be retained in anonymised or aggregated form for analytics.
8. Security and data protection
We take appropriate technical and organisational measures to protect personal data against unauthorised access, misuse, loss or alteration.
9. Your rights
Under UK data-protection law, you have a number of rights regarding your personal data, including:
- The right to access the data we hold about you
- The right to request correction of any inaccurate data
- The right to request erasure of your data
- The right to object to or restrict certain processing
- The right to withdraw consent (where our processing is based on consent)
- The right to lodge a complaint with the relevant supervisory authority if you believe your data is not being handled correctly
If you wish to exercise any of these rights, please contact us at the email address above.
10. International transfers
If we transfer your personal data outside of the UK (for example, to third-party service providers based abroad), we will ensure appropriate safeguards are in place in accordance with applicable data-protection laws.
11. Changes to this policy
We may update this Privacy Policy from time to time (for example, if our data-processing practices change). When we do, we will revise the “Last updated” date and publish the updated policy on this website. We encourage you to check this page periodically.